How to Claim a Lost Money Order
A money order is a widely accepted financial document, created for a specific amount and addressable to a specific individual. You purchase the money order with cash, and whoever cashes the document receives cash in return. Because it's a cash-only purchase, if you should lose a money order, you lose the cash equivalent as well. Fortunately, unlike losing a bundle of cash, as long as the money order remains uncashed, you can recover the worth of the document. All that's required to do so is to follow the claims procedure created by the money order company.
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Instructions
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Read the money order receipt, which was torn from the money order after filling the order out, to find the Internet address of the money order company. Log onto the website for the company and download a Tracing/Refund Request form -- or get a Tracing/Refund Request form from the same location where you purchased the money order.
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Fill out the Tracing/Refund Request form in ink. Include your name and address, as well as the serial number of the money order printed on the money order receipt. Include the dollar amount of the money order, as well as the purchase date and the location of the purchase. You'll also need to include any information pertaining to the person the money order was made out to, or state that it was blank. Sign the claim card, then mail the card along with a copy of your receipt to the money order company, including any necessary fee listed on the site or the claim card for processing.
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Wait for the money order company to track your money order through their system to determine if the money order was cashed prior to receiving your claim. If the money order remains unused, you'll receive a refund for the amount of the money order. If the money order was used, then you'll receive a photocopy of the cashed money order.
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