How to Troubleshoot a Toto Washlet


The Toto Washlet is a toilet seat that you can have installed that uses water and electricity to provide a warm stream of water for personal cleansing when toileting. The retractable wand offers both front and rear cleaning. It also offers a toilet seat warmer for added comfort. Both men and women can use the Toto Washlet. Because it is an electronic device, there could be troubleshooting issues to deal with. As with any appliance, always refer to your user's manual for specifics about the Toto Washlet and the location of various parts.

Troubleshoot the Operation of the Toto Washlet

  • Check the seat sensor if you have problems with the temperature of the water, dryer or toilet seat. The sensor could be covered with toilet paper or dirt. Also check that the toilet seat is securely closed.

  • Check the circuit breaker for the power source of your Toto Washlet if the power light is not on.

  • Make sure the main control unit for the Toto is aligned properly with the base plate.

  • Push the stop button on the controller and wait for a few seconds f you are having problems getting the spray to work. Once the unit no longer makes a sound, push the cleansing button, front or rear, for your desired spray area. This should get the spray going again. Also make sure you are completely seated when pushing the front or rear cleansing button. If you take pressure off the seat, the unit will cease spraying.

  • Push the water pressure adjustment on the controller to ensure the pressure setting is adequate.

  • Check the water shutoff valve to make sure it is open and allows water to flow to the Toto Washlet.

  • Put new batteries in the remote control if the unit fails to turn on.

Tips & Warnings

  • You must remain seated on the Toto Washlet for it to operate.

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