Selling an item on eBay is only the beginning: Now you need to ship it and upload a tracking number. Tracking numbers not only let your buyers know their items are on the way, but also provides proof of delivery for the seller in case a dispute arises. If you purchase and print your shipping label on eBay, eBay automatically adds the tracking number when it's available. However, if you use another shipping service that provides a tracking number, you'll need to upload it into eBay yourself.
To manually input a tracking number, go to the Sold section of My eBay and select the item that needs the tracking number. Click "Add Tracking Number" and enter the tracking number on the Add/Edit/Delete Tracking Number page. If eBay can determine the postal carrier you're using, it auto-populates the information in the Carrier box. Otherwise, manually enter the name of your chosen postal carrier and click "Submit," at which point eBay will automatically reload the Sold page. The tracking number will appear underneath the item, and clicking on it will show you the status of the in-transit package.
It's a good idea to contact the buyer through eBay to let him know you have added the tracking number; while eBay automatically provides an email to the seller after you add the number, it can get lost in a buyer's spam folder. A personal touch to your sales goes a long way towards making happy customers.
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