How to See the Conversation History on Your Office Communicator

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Because instant messaging plays a role in office communications, it may be important to view old messages from time to time in Office Communicator. Whether you want to view information about a meeting or find a conversation relevant to a work process, there are two ways you can view the Communicator history if history is enabled at your workplace. You can view the conversation history in Communicator in two ways -- by viewing saved conversations or by viewing the message history for a specific contact.

Find a Saved Conversation

  • Launch Office Communicator and click the arrow next to the Communicator icon in the left corner of the window. A menu will pop up with different options for using Communicator.

  • Click "Tools" from the menu that opens, then click "View Conversation History" from the sub-menu. The Conversation History pane will open in Outlook. The history is sorted by date, with the most recent conversations listed first.

  • Scroll through the conversation list and click a conversation you want to view. The subject and participants involved in the conversation are listed next to the conversation date. After you click a conversation to view, it will open in a pane next to the Conversation History. You can read the conversation, print it off or send it to someone via Outlook email.

Find a Conversation with a Specific Contact

  • Open Office Communicator and scroll through your contact list. Your contact list is sorted by recent conversations and groups.

  • Right-click the contact for which you want to see the conversation history. A menu will pop up. Select "Find previous conversations" from the menu options. A window will open displaying a list of your recent conversations with this contact, sorted by date.

  • Click a conversation to view the instant messages exchanged. The conversation will open in a pane to the right of the window. After you read through the conversation, you can print or email it, or select another conversation to read.

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