How to Use My Lost Credit Card


Credit cards and debit cards are common methods of payment, and when a card is lost, it can wreak havoc with a person's ability to pay for products or services. The Federal Trade Commission urges those with lost or stolen credit cards to report the loss to the credit card company immediately. Otherwise, you subject yourself to undeserved debt and penalty fees and risk ruining your credit score in the process. However, there are ways to continue using a credit card that is lost if you possess the appropriate information about your account.

Things You'll Need

  • Credit card agreement or billing statement
  • Verify your credit card account number by researching past billing statements or your original credit card agreement. You also will likely need your card identification (CID) code, which is sometimes called a card verification value (CVV or CVV2) code or card verification code (CVC or CVC2). That number is a three-digit or four-digit security code printed on the back of your credit card. This code may be included in your credit card agreement.

  • Use the credit card information you have to make purchases online. You need to input your credit card number, the cardholder's name as it appears on the card and your billing address. In most cases, you must also provide your card's CID code as well.

  • Make a phone purchase. Many retailers, such as restaurant chains, allow you to make a purchase over the phone by providing your credit card information. Again, you need to provide your credit card number, the cardholder's name as it appears on the card and your card's CID code.

  • Contact your credit card issuer, explain the situation, and ask for assistance. If your case is considered an emergency, such as being stranded out of town without means for travel or accommodations, request a new credit card account number and CID code be provided by phone immediately. You also have the right to ask the customer service representative to provide you with your lost credit card number's CID code.

Tips & Warnings

  • It is in your interests to report a lost credit card immediately. A person's maximum liability under federal law for unauthorized use of a credit card is $50 if the credit card loss has been reported. If the card is not reported, the card owner can be held liable for the amount of the unauthorized debts incurred while stolen.

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