How to Use the Redeemable Globe Points

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Active Globe subscribers can take advantage of the rewards offered by the telecom company to redeem freebies, discounts and other promotional items and services upon accumulation of enough points from the program.


Users of Globe prepaid and post-paid phones and Globe Tattoo, Globe's mobile Internet service, may earn points. All prepaid users are automatically enrolled for this permanent loyalty program called "My Rewards, My Globe." Meanwhile, Globe post-paid users should be outside their 24-month subscription or lockup period before becoming eligible. They are automatically enrolled after their contract period.

Globe Prepaid and Globe Tattoo Users

  • Check the available points you have which you earned from the amount of prepaid load you spent for your prepaid phone or Internet service. Text "BAL" and send to "4438" from your Globe phone to check your available points. For prepaid and Tattoo subscribers, take note that Globe charges a balance inquiry fee per transaction.

  • Go to Globe's My Rewards site to see the updated rewards catalog of redeemable items and discounts currently available. Choose your preferred rewards based on the number of points you have. Get the "Item Code" for each reward offer you want to get.

  • Text "REDEEM," followed by the "Item Code," then send the text to "4438." For multiple redemptions, you need to separate each request with one text for each transaction. You cannot cancel any confirmed redemption transaction.

  • Wait for the notice on how you will receive your redeemed item or service, which will be sent via text message.

Globe Post-paid Users

  • Check the available points you have which you earned from the amount of post-paid service you already paid for. Text "BAL" and send this to "4438" from your Globe phone. This transaction is free of charge for post-paid subscribers. Take note that only active and non-delinquent subscribers are qualified for using points from the program.

  • Go to Globe's My Rewards site to see the updated rewards catalog of redeemable items and discounts available. Choose your preferred rewards based on the number of points you have. Get the "Item Code" or "Item Description" for each reward offer you want to get.

  • Call the Globe Hotline by dialing 211 from your Globe phone or +63-2-730-1000 from any landline or toll-free number to request for the redemption of any reward offer.

  • Wait for the notice on how you will receive your redeemed item or service.

Tips & Warnings

  • Aside from browsing through Globe's My Rewards website, you can also know more about the program via text by typing in "REWARDS," then sending the message to "4438." Wait for the text messages you will receive providing you more information about the program.
  • For security purposes, you can also nominate a personal identification number to secure your My Rewards points and redemption access. To activate your PIN, text "PIN ON," then send to "4438." Wait for the text message requesting you to key in your desired PIN. Once you receive the notice, text "PIN," "your desired four-digit PIN" and your "MIDDLE NAME." Send the message to "4438." Once activated, you will also be asked to key in your nominated PIN to confirm any My Rewards redemption you do in the future.
  • For prepaid subscribers, the minimum maintaining balance required to access My Rewards is PHP 1.

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