Before you can open a care home, you need to have some plans. How will you respond to emergencies? What is the protocol for staff absence? How will you track mandatory continuing education units and other licensing requirements? What about meals and activities? Plans are required for every level of your care home operation.
Create a business plan. Your program should not need full capacity to maintain profitability. While you will at times have full capacity, you will also at times have vacancies — and sometimes those vacancies last for many months or years.
Write a disaster plan. Post maps of all the windows and doors, as well as the locations of the first aid and fire equipment. Have regular disaster drills with your residents and your employees.
Create a plan for employee conduct. You need to address things like appearance, tardiness, vacation and time off request procedures, as well as the procedures for calling in sick.
Create plans for meals. You will need to have your menus posted for both the residents and the licensing officials, and it is a good idea to plan your meals several months in advance. If you make enough meal plans, you can alternate between the plans and only make changes to meet the specific tastes or requests of the residents.
Create a plan for documentation. You will need to document things like medication and cash resources for the residents. Make a plan for documenting this information in advance.