Change management is an essential skill for any business leader. Business climates are constantly evolving and as a manager, it's necessary to know how to best prepare your organization for the change, whether it's a modification in work flow or change in the management structure. If dramatic changes happen overnight without proper preparation, people may be caught off guard and unsure how to receive the change, unsure of any consequential actions they might have to take, and unable to determine if the change is positive or negative.
Write a list of what is changing and who it affects to determine the primary characteristics of the change. This helps you determine how much support you need to manage the change.
Analyze the audience affected by the change. Remember that changes do not uniformly affect groups in your organization and that each group is affected in different ways. Find out which groups will see the most impact and which will see the least.
Assess risk. Speak with the most affected groups to determine the overall risk level to the organization. Document the risks for future reference once the change is put into place.
Determine what tactics you'll employ to execute the change. Consider which groups are required to participate in implementing the change. Create a list of tasks that need to be completed before the change is finished and distribute it to the group leaders in your organization.
Present the change before it happens. Strategically talk to key stakeholders of affected groups in your organization; explain what the change is, why the change is happening, when it is happening and who is affected.