How to Restore Contacts to My Phone by Using Sprint Mobile Sync

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Sprint Mobile Sync automatically backs up the contacts on compatible phones to a Sprint server. You can store up to 5,000 contacts on the Sprint Mobile Sync site. If you have a new Sprint phone, or had to reset your old one, you can restore the contacts by activating the Mobile Sync application from the phone's menu. Restoring your contacts through Mobile Sync can save you a lot of time, depending on the number of contacts.

  • Open the main menu on your Sprint phone.

  • Select "Settings."

  • Select "Mobile Sync." On some phones, you may need to select "Contacts" first.

  • Click "Activate."

  • Select "Yes."

Tips & Warnings

  • Do not select "No" at the final prompt, even if you are not ready to restore your contacts. If you do, it will delete the contacts off the Mobile Sync site. If you aren't ready, just close out of the prompt.

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