How to Be a Good Delivery Driver

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The job of a delivery driver is to deliver materials or goods to customers. An excellent delivery driver can do this efficiently while ensuring their safety. Just like other professions, there are many competent delivery drivers, yet numerous incapable delivery drivers also exist. If you want to be a proficient delivery driver, you must be prepared, dedicated to your job and kind to your customers. By doing your job well, you may receive more tips and might prompt your boss to give you a raise.

  • Deliver the materials or goods as fast as you can. Don't stop to do any errands beforehand and don't let friends and family members sidetrack you. Avoid talking on the phone, or doing anything else that will distract you while driving. Focus only on getting to your destination quickly and safely.

  • Keep the car you use for delivery in good condition. Perform regular maintenance on your car, especially if it's old, to keep it in working condition. If your car breaks down, it may not be your fault, but your customer may still be angry.

  • Keep the materials or goods in perfect condition. Drive fast, but don't drive recklessly to protect the things you are delivering from damage. Place the package in a place where its movement is limited, especially if the item inside is fragile. For example, you might place a medium-sized package underneath a seat.

  • Smile at your customers and greet them by saying something like, "How are you?" Be as polite as possible with your customers. For example, if she is taking forever to pay or to open the door, don't show your impatience. Stellar customer service may lead to repeat business and large tips.

  • Carry a pen for any customers who want to pay using a credit card or if they have to sign to receive a package. Bring a cell phone in case you are having any trouble trying to get to a customer's home. Keep a spare car key just in case you ever accidentally lock the original in your car. Bring anything that will make you prepared and more able to complete your deliveries.

References

  • Photo Credit Stockbyte/Stockbyte/Getty Images
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