How to Open a Twitter Support Ticket

Twitter is a social networking site that allows you to update your followers with 140-character posts viewable on the Twitter website, on your mobile phone or through one of several software clients. If you're experiencing an issue with the Twitter service, you can open a support ticket and have your problem sent directly to Twitter's support staff. You can learn how to open a support ticket on Twitter in just a few steps.

Instructions

    • 1

      Visit the Twitter Help Center page.

    • 2

      Click on the link that best describes the issue you're experiencing (example: "Mobile issue").

    • 3

      Select a radio button to make your support ticket more specific (example: "Mobile site").

    • 4

      Fill out the provided fields with your full name, Twitter username and other pertinent information, then describe the issue you're experiencing. When finished, click the "Submit" button.

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