Determining whether your AT&T two-year cell phone contract is completed is a simple matter even in the absence of the contract you signed at the time of your purchase. Furthermore, you can access the exact day, month and year of the contract's expiration date at any time, even when you know the date is months away. This information is available from AT&T at no cost and will not affect your account or contract.
Things You'll Need
- Last four digits of your Social Security Number
Contacting the AT&T Customer Care Center
Call the AT&T Customer Care Center by dialing "611" from the contract telephone number or 800-331-0500 from any available telephone.
Press key #1 at the recorded prompt to confirm that you are calling from the contract telephone number. If you are calling from another telephone, press key #2, and then enter the contracted AT&T telephone number.
Press key #4 at the recorded prompt to indicate that you wish to obtain your account information.
Press key #6 at the recorded prompt to indicate that you wish to obtain "other" account information not offered as choices. You will then be placed on hold for the next available AT&T account representative.
Recite your name, the AT&T account telephone number and the last four digits of your Social Security Number when prompted by the account representative. Then ask for the expiration date of your two-year contract. The customer service representative will provide it to you promptly, to the exact month, date and year.
Tips & Warnings
- Your two-year contract expiration date is not available anywhere online, even when you sign into your AT&T Customer Care account online to access usage information and other details of your plan. The only means to obtain it is to contact AT&T by telephone as instructed above.
- Even if you have a copy of a contract, it is recommended that you confirm with AT&T that the two-year date has not been extended by additional purchases you have made during the term of your contract.
- Wireless AT&T.com Answer Center; Interview with Customer Service Representative; April 6, 2011
- Photo Credit Hemera Technologies/AbleStock.com/Getty Images
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