How to Fix BlackBerry Tethering Problems
Your BlackBerry is capable to of serving as a wireless modem that connects to a laptop to provide Internet access. Tethering can be done by Bluetooth technology or by connecting with a USB cable. There are several instances that a user may encounter problems in tethering their Blackberry to a laptop, and unable to connect to the Internet.
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Instructions
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Install or upgrade to the most updated version of software that is required for tethering the BlackBerry to your laptop. The BlackBerry Desktop Manager software which manages the connection between the BlackBerry and the computer is usually included in the mobile phone package when the user first purchased it. Also the BlackBerry Desktop Manager can be downloaded online from BlackBerry's website. In addition the mobile phone network provides services online to the BlackBerry users may also have readily available programs that can be used for tethering and Internet connectivity.
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Back up all your data. If the first two steps are still unable to create a proper fix, start a backup procedure for all the data you have stored in your mobile device. This is but a precaution to avoid losing any valuable information that is stored in your BlackBerry. Once you have managed to back all the information that you deem important disconnect the BlackBerry from your laptop and turn it off.
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3
Very carefully, remove the back cover of your unit to check the battery. Making sure that you cannot touch anything else when removing the back cover. Gently remove the battery. Let a full minute pass before you fit the battery back onto its original position and close the cover. This process serves as a hard re-boot on the part of the BlackBerry.
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Restart the BlackBerry and allow all the start-up functions to complete their respective loading before trying to re-tether the BlackBerry unit back on your laptop. Check the connections and open your preferred Internet browser and surf the websites of your choice. This should fix any tethering problems that may be an issue regarding connecting your BlackBerry with your laptop.
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Tips & Warnings
Make sure that the BlackBerry Desktop Manager is closed before you disconnect the BlackBerry unit from the laptop. Problems may arise if you disconnect the mobile phone directly from the laptop while its connection is still being managed by the program.
Connection using the USB cable may be a lot more efficient than establishing a connection between your mobile phone and laptop using Bluetooth technology.
Connecting to the Internet using your BlackBerry device will still incur charges based on your mobile service provider. Such is the case when you use the BlackBerry device as the modem.
Should the entire process still fail provide a fix to the tethering problems, the best course of action to take would be to take your device to the nearest BlackBerry-accredited service store.
