How to Write an HOA Letter of Complaint
Owning a home in a community controlled by association rules and policies can provide not only neighborhood structure, but also a defined outlet for expressing frustrations and complaints. Writing an HOA, or homeowner's association, letter of complaint allows you to address problems in your community in a professional and tactful manner. Your complaint is not just a way for you to criticize and vent about something, however. It can also be an avenue for you to suggest a solution in a constructive way, and to effect positive change in your community.
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Instructions
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Write the date on which you are drafting your HOA complaint letter followed by your name and address. Skip a few lines, and then write the address of the homeowner's association. Address the letter to the HOA president or board of directors.
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Describe the problem you want addressed. Use objective facts, and try to write in a neutral tone. Expressing your feelings or opinions can cause you to lack credibility.
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Explain that you have evidence that proves your point. Mention that you have a recent canceled check or receipt showing proof of a membership fee payment, for example, or write that you have photos showing that a neighbor is incorrectly parking vehicles along the street while his driveway remains empty.
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Describe any actions you have taken to remedy the problem yourself. If you have previously filed complaints or contacted neighbors about this problem, be sure to say so.
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Cite your homeowner's association rule book to legitimize your claim. Using the language of the association's own policies helps emphasize your point, and enhances the strength of your arguments.
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Ask for a specific outcome. Request either a response or resolution by a certain date.
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Indicate your willingness to reach an amicable resolution. Be willing to compromise, but be sure to state your terms.
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Tips & Warnings
Do not use abusive or threatening language in your HOA complaint letter, as this is counterproductive and likely will not result in your problem being resolved willingly. Threatening language can lead the homeowner's association to file a complaint against you.
References
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