How to Remove EGroup Dialer
EGroup dialer spyware maliciously uses a computer's modem to dial expensive or international phone numbers, resulting in a large bill. This spyware only attacks computers that use dial-up Internet. You may get this spyware by clicking on a link, usually from a pop-up window. In most cases, these sites are pornographic in nature. Besides these symptoms, other signs your computer may be infected with this dialer are connection problems, frequent crashes and lockups.
Other People Are Reading
Instructions
-
Malwarebytes Anti-Malware
-
1
Download Malwarebytes Anti-Malware (see Resources), and save the file to your desktop. Double-click the setup file, and follow the on-screen instructions to install the program on your computer. Open Malwarebytes by double-clicking the icon on your desktop. Alternately, click the Windows-logo button on the lower-left-hand corner of the screen, click "All Programs," and then click "Malwarebytes Anti-Malware."
-
2
Click the "Update" tab at the top, and then click the "Check for Updates" button. Malwarebytes searches for and automatically downloads updates. Click the "OK" button when you see the message that the database was successfully updated.
-
-
3
Click the "Scanner" tab. Select "Perform full scan." Click the "Scan" button, check the "C:" check box and click "Scan." If you have an external hard drive that you want to scan, check that check box also. The scan takes approximately two hours to complete. When it is finished, a display window opens with a message that the scan has been completed successfully.
-
4
Click "Show Results." A screen opens displaying the malware found on your computer. Click the "Remove selected" button to remove the malware. A log opens showing the spyware found. Review this, then close the window by clicking the "X" in the upper-right-hand corner.
Ad-Aware Free Internet Security
-
5
Download Ad-Aware Free Internet Security (see Resources), and save the file to your desktop. Double-click the setup file on the desktop, and follow the onscreen instructions to install the program on your computer. Open Ad-Aware Free by double-clicking the icon on your desktop. Alternately, click the Windows-logo button in the lower-left-hand corner of the screen, click "All Programs," and then click "Ad-Aware Free Internet Security." The first time the program is opened, it prompts you for a registration number. Since this is the free version, click "Cancel."
-
6
Click the "Web Update" button from the options on the left. Click the "Update" button, and then click "Yes" to update Ad-Aware. Click "OK" when the update completes to go back to the main screen.
-
7
Click the "Scan" button from the list of options on the left. Select "Full Scan," then click the "Scan" button. This scan takes approximately one hour to complete.
-
8
Select the "Select All Objects" option. Click the "Remove" button to remove the spyware. Click the "Privacy" tab and check all items, then click the "Remove" button.
-
9
Click the "Finish" button to show a list of the infected files. Close the program by clicking the "X" in the upper-right-hand corner.
SUPERAntiSpyware Free
-
10
Download SUPERAntiSpyware Free (see Resources), and save the file to your desktop. Double-click the setup file on the desktop, and follow the onscreen instructions to install the program on your computer. Open SUPERAntiSpyware Free by double-clicking the icon on your desktop; or, click the Windows-logo button on the lower-left-hand part of the screen, click "All Programs," and then click "SUPERAntiSpyware Free."
-
11
Click the "Check for Updates" button on the left. It automatically downloads any updates found. Click "Close" to close the update window.
-
12
Click the "Scan Your Computer" button at the top. Check the "C:\ Fixed Drive" check box. If you have an external hard drive that you want to scan, check that check box also. Select "Perform Complete Scan," and click "Next" to scan your computer. This scan takes approximately one hour to complete.
-
13
Click the "OK" button to review the detected items. Check each box and then click "Next." When it is finished removing the items, click "OK," then click "Finish." Click "Close" to close the window.
-
1
