How to Upgrade Cox Internet Speeds


After serving three terms as governor of Ohio, James M. Cox purchased his first newspaper, the "Dayton Evening News." Now based in Atlanta, Georgia, Cox Communications is one of the nation's largest broadband and cable companies. Cox offers its customers throughout the United States telephone, wireless, cable television and Internet services. The company's Internet services are available in various tiers to allow customers to choose a package that meets their needs. You can upgrade an existing Internet package over the phone or online.

  • Visit the Cox Communications website.

  • Click "Sign In" in the blue toolbar across the top of the page. "Sign In" is the first option on the left. Enter your User ID and password. If you do not have this information or have not created an online account, you can do so by clicking "Forgot User ID/Password?" or "No Account? Register Now!" You will need your Cox account number, found on your billing statement.

  • Click "My Connection" then "My Account" from the middle toolbar. Under "Services," select "Add or Update Services." A new page will open.

  • Check the box next to "Internet" and click "Show Bundles." Review the Internet upgrades available to you. When you have made your selection, click "Order Now" to complete the upgrade.

  • Order by phone by calling your local Cox Communications customer service center. Click "Support" in the middle toolbar. In the "Need More Help?" box located on the right side of the page, select "Give us a call" to display the phone number for your area.

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  • Photo Credit Jeffrey Hamilton/Lifesize/Getty Images
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