JetBlue makes it simple to change your seat either online or by calling their customer service department. You can check-in at the JetBlue website up to 24 hours in advance and change your seat at that time. If you want to talk to a live person or change your seat before you check-in, call customer service at 800-JET-BLUE. There is no charge associated with changing your seat assignment.
Things You'll Need
- Flight confirmation number
- True Blue Rewards number, if available
Go to the "Manage Your Flights" portion of the JetBlue website. You can also call the customer service department at 800-JETBLUE or 800-538-2583. Dial 0 to reach a live person.
Type in your confirmation number, last name or your True Blue Rewards program number to find your flight information using the website. If calling, the customer service agent will ask you for the same information.
Review your flight information either online or with the customer service agent.
Pick a new seat from those that are available.
Indicate how many bags you will be taking on the next screen if you are using the computer. The first bag is free. You may also bring a carry-on bag.
Print out your boarding pass when you check-in at home. You can also wait to print it at the airport.