How to Troubleshoot an SGH A 177
If you are experiencing problems with your Samsung SGH A-177 mobile phone, there are a few things you can try to fix it. You can try to clear memory space, since low memory space can degrade performance. You can also try updating your phone's software, as it may be out of date. Finally, you can attempt a factory reset. A factory reset--sometimes called a hard reset--restores the phone to the state it was in when you turned it on for the first time.
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Instructions
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Clear Memory
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1
Press the "Menu" soft key.
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2
Choose "Settings," then "Memory Management."
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3
Select the "Clear Memory" option. Choose "All" to clear memory from all the categories listed or select individual categories to clear the memory from.
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4
Press the "OK" soft key and enter your security password when prompted. Press the "OK" soft key again.
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5
Press the "Yes" soft key when "Clear memory?" appears. Press the "Exit" key to return the phone to the idle screen.
Update Software
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6
Press the "Menu" soft key.
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7
Choose "Settings," then select "Software Update."
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8
Press the confirm key and follow the on-screen prompts (directions for downloading an update may vary depending on what the update does).
Hard Reset
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9
Press the "Menu" soft key.
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10
Choose "Settings," then select "Reset Settings."
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Choose "All" and enter your security password when prompted.
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Select "Yes" when prompted and the phone resets.
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Tips & Warnings
Because resetting the phone like this restores it to factory settings, contact information and downloaded apps are lost. As such, it should only be attempted if the other troubleshooting solutions do not work. Back up your files and apps before attempting the reset.
