How to Reset a Qwest Router


Qwest provides residential homes and small businesses with phone, television and broadband Internet services. If you subscribe to broadband Internet through Qwest, you received one of several types of modems that also function as routers. While connecting to the Internet, you may have made some changes to the modem router's settings that you now want to reverse. If you are unsure what the original settings were, reset the modem router back to its factory default settings.

  • Open any Internet browser on your computer and type "" into the address bar. Hit the "Enter" key.

  • Click "Utilities" at the top of the window, then click "Restore Defaults" on the left side of the screen.

  • Click on the button next to "Restore Modem to Factory Default State." Click "OK."

  • Wait for the power light on the front of the Qwest router to turn solid green. Return to the router's main setup screen at "" The router is now reset.

Tips & Warnings

  • If you want to reset the router because it has stopped functioning, press the "Reset" button on the back of the device or unplug it for a few seconds and then plug it back in.
  • When you reset the router to its factory default settings, all changes you have made are lost.

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