How to Find a Sales Rep for Charter Communications
According to Charter.net, Charter Communications provides cable television, high-speed Internet and phone services for more than 5 million customers in 25 states. A variety of product bundles and plans are available for businesses and residential customers. Customers can choose from existing bundles or speak with a sales rep to create a customized package.
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Instructions
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Chat online with Customer Care. Reps are available 24 hours a day to discuss billing issues, place orders and address technical concerns. Supervisors are not available for online chat sessions.
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Call Charter Communications. Avoid long holding times by calling outside of peak periods. "Women's Day" suggests calling customer service for any company after 9 a.m. and waiting until 10 p.m. to contact tech support.
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Visit the location nearest you. The Charter website has an office location tool that includes maps, hours of operation and contact information for all local offices.
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Ask friends or family members to refer you to a Charter Communications Sales Rep. Many reps appreciate referrals and provide existing customers with business cards containing current contact information.
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Tips & Warnings
"Women's Day" recommends calling customer service on a Tuesday or Wednesday.
Be polite when speaking with your sales rep, even if you have been on hold for a long time.
