How to Reset a Zune 4GB

Microsoft's 4 GB Zune portable media player can store approximately 1,000 songs in its memory as well as pictures, videos, and personal data pertaining to your Zune Marketplace account. If you want to remove all of the information from your 4 GB Zune, you can completely reset the device to its factory state. Resetting your Zune will change all of your settings back to the defaults and may fix software errors that are inhibiting the device's normal functionality.

Things You'll Need

• Zune desktop software
• Zune data cable

Instructions

1. Adjust your Zune's hold switch so it is in the unlocked position.

2. Press the "Back" button and the top of the Zune pad at the same time, and hold them until your Zune starts to boot up.

3. Hold the "Back" button, the center of the Zune pad, and the "Play/Pause" button until your Zune reboots. A message saying "Please wait" should be displayed on your Zune's screen.

4. Connect your Zune to a computer with the Zune software installed.

References

• Microsoft: How to Restore Your Zune Device Software
• Microsoft: Zune 4 Features