How to Disable Call Waiting on My Internet Connection

When someone calls your number while the modem is connected, call waiting can cause your dial-up Internet connection to freeze or disconnect. Disable call waiting permanently by contacting your phone company, or turn it off on a per-call basis. Doing the latter allows you to stay connected and still have call waiting when you're not using the modem.

Instructions

    • 1

      Contact your phone company and find out the code used for temporarily disabling call waiting on a per-call basis. Most phone companies use "*70."

    • 2

      Click the "Start" button in the Windows taskbar, then select "Control Panel."

    • 3

      Select "View network status and tasks" under the "Network and Internet" icon.

    • 4

      Click "Set up a new connection or network."

    • 5

      Click the "Set up a dial-up connection" option and click the "Next" button.

    • 6

      Type in "*70," followed by the access number to your Internet service provider. You may need to add more than one comma. The comma after the "0" tells the modem to insert a 1-second pause before continuing to dial the number. This allows time for the dial tone to resume.

    • 7

      Type in the username and password for your Internet account, then click "Connect."

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