How to Use Teller Express

Bank customers can call Teller Express to schedule pickup of a commercial deposit.

Teller Express is a remote service offered by some banks that lets customers conveniently verify account balances, check recent transactions, pay bills and report lost or stolen credit or debit cards. Teller Express also provides deposit pickup and delivery services. Some banks offer Teller Express as a call-in feature. The name of the service may vary from bank to bank. Similarly, the call-in number to access the service will be unique to the bank providing the service.

Instructions

1. When you have located and dialed the Teller Express contact phone number for your bank, listen to the prompt menu describing the services offered. Services usually include account balance updates, transaction histories, automated payments, customer support and reporting of lost or stolen debit or credit cards.

2. Press the number related to the service desired. Have your account number and related information ready. If reporting a lost or stolen credit or debit card, have ready any records related to transactions on the card, the card number and other information to verify the account.

3. If requesting courier services for commercial deposit pickup or cash delivery, provide the account name, number and address where the funds will be picked up or delivered.

References

• Horizon Credit Union: 24-hr Teller Express
• Security First Bank: Bringing the Teller to You