How to Stay Connected to the Internet With Netzero
NetZero is an Internet service provider providing dialup Internet service. A number of reasons may exist as to why you are having trouble connecting or staying connected to the NetZero service, with the most likely cause being user error, such as someone using the phone while you are connected to the modem. However, if you have ruled out simple user error, the problem may lie with the modem itself.
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Instructions
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Click "Start" and then "Control Panel."
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Click "Hardware and Sound." Click "Device Manager" at the bottom of the list. Click "Continue" to any prompts that appear.
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3
Click the plus box next to "Modems." Right-click your modem, and select "Properties" from the pop-up menu.
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Navigate to the "Modems" tab, and set your Maximum Port Speed based on your modem's speed. Select 19200 for 14.4, 38400 for 28.8 and 57600 for 56.6.
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Click "Change Default Preferences" located under the "Advanced" tab in the Modem Properties window.
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Enter "255" in the field next to "Cancel the Call" in the "Call Preferences" section.
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Click "OK" to save all changes. Connect to your NetZero Internet to test the connectivity and to see if you can stay connected.
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