How to Update a Roaming List on a Telus

Telus is a Canadian communications company that provides cell phone service. Like other cell phones, Telus phones contain a portable roaming list, also known as a PRL. The preferred roaming list contains information about which networks a phone should use when it's roaming outside of its local area. An updated roaming list may be necessary for the phone to see some networks. Telus phones ship with built-in PRLs, which can be updated by dialing a specific number in a Telus digital coverage area.

Instructions

1. Verify you're in a Telus digital coverage area by looking at your phone's display. Depending on your phone, a "D" or nothing will appear on your phone's display.

2. Dial "*22803" or "*ACT03" on your Telus phone and press "Send."

3. Press "1" on your phone's keypad at the language selection prompt to select English.

4. Press "2" on your phone's keypad at the prompt to update the roaming list.

5. Listen for the "Your roaming list has been upgraded successfully" message which plays when the update complete. The update should take less than one minute.

Tips & Warnings

• Contact Telus customer service at [phone] or by dialing "*611" on your cell phone if you receive an error message.

• Over-the-air roaming list updates are unavailable outside of Winnipeg in Manitoba, in Thunder Bay and in Prince Rupert. Visit a Telus dealer for a roaming list update if you're in one of these areas.

References

• Telus: US Roaming: Roaming List Software
• Telus: Update Your Wireless Device by Februrary 7th to Ensure Optimal High Speed Coverage