The Whirlpool ED25PQ is a no-frost side-by-side refrigerator and freezer that features an ice and water dispenser. The left-hand side of the unit, which houses the freezer, also holds the automatic ice maker and ice bin, which provide ice to the ice dispensing system that's accessible through the front of the door. To enable the ice maker to properly make ice, set the freezer temperature to setting "B." Work through some basic troubleshooting before contacting Whirlpool or an appliance repair technician, in the event your ice dispenser malfunctions.
Things You'll Need
- Plastic utensil or wooden spoon
- Cleaning cloths
Close the freezer door completely if your ice dispenser doesn't work properly. The unit will not dispense ice or water unless it detects that the door is securely closed. Inspect the area around the freezer door gasket and clear any packages or obstructions hindering the door's closure.
Inspect the ice dispenser's ejector arm for an ice blockage. If one exists, poke a plastic utensil or wooden spoon handle gently into the blockage to remove it.
Remove the ice bin to access the ice chute. Look inside for blockages and clear them with the plastic utensil or spoon handle. Wipe the interior of the chute with a warm, wet cleaning cloth, and then dry it.
Pour the ice out of the ice bin, saving it if it appears to be the proper size and shape. Inspect the ice bin's auger for melted and refrozen ice that may hinder its usage. If any exists, rinse it with warm water to melt the ice, and then dry it with a clean cloth. Replace the ice, if appropriate, and put the ice bin back into the freezer compartment.