The Brother line of sewing machines boasts a reputation for both quality and performance. Because of this, Brother sewing machines have consistently been rated as one of the top home sewing machines for beginners, intermediates and advanced seamstresses. However, if something goes wrong and the machine is in need of repair, there are support and service centers all over the United States. Depending on the type of repair needed, the machine may be serviced either in-store or in a Brother product facility. Taking a Brother sewing machine to a Brother support center is the best way to ensure quality repairs are performed concerning a specific model.
Things You'll Need
- Warranty information
- Model number
Check your specific model and find out if it is still under warranty. Brother will cover most, if not all, defects and repairs if the machine is still under warranty. Most Brother sewing machines come with a limited 25-year warranty. Even if the machine is no longer under warranty, Brother can still repair most machines for a fee, which varies depending on the extent of repairs needed.
Locate a Brother support provider in your area. Find this information in the service section of the Brother website or by calling a Brother support line. It is recommended to call ahead and ask if the support provider is able to repair your particular model before taking it in. Some dealers may only be able to repair certain models.
Take the sewing machine to the appropriate support provider. Depending on the repair, the machine will either be issued a new part or piece along with necessary installation. If extensive work is needed, it may take several days or weeks to address the issue, particularly if the product needs to shipped out to a different facility. For minor repairs, however, it should not take long, and you may even be able to take home the repaired machine within days.
Tips & Warnings
- If the machine is no longer under warranty and the repair needed is minor, consider taking the machine to different dealers for quotes on the lowest price. If needed, you can always negotiate a better deal with a Brother support provider.
- If a particular problem resulted from misuse of the Brother sewing machine, it is likely it will not be covered under warranty. Always check the warranty fine print before seeking warranty-covered issues.
How to Disassemble a Brother LS-2125
The Brother LS-2125 sewing machine is perfect for basic sewing. It has 10 built-in stitches, a four-step buttonholer, a reverse sewing lever...
How to Repair Singer Sewing Machines
Some sewing machine repairs can be done at home, especially with older Singer sewing machines. If you have an older machine in...
How to Fix Your Brother Sewing Machine
Sewing machines are excellent tools that streamline the process of sewing. They have greatly increased the speed and efficiency of sewing over...
How to Oil a Brother Sewing Machine
Keeping a Brother sewing machine oiled is an essential part of regular maintenance. A sewing machine, particularly an older model, that is...
How to Fix a Brother Sewing Machine Bobbin
The purpose of the Brother sewing machine bobbin is to lock the stitches in place. The thread winds around the outside of...
How to Become an Authorized Brother Dealer
Brother International Corporation is a long-established provider of products for the home and business. Founded in 1954, Brother has grown over the...
Brother VX-1120 Sewing Machine Troubleshooting
The Brother VX-1120 sewing machine offers basic stitches for the novice sewing or crafting enthusiast. While the lack of bells and whistles...
Troubleshooting a Brother SE-350 Sewing Machine
The Brother SE-350 sewing machine is a computerized sewing and embroidery machine. While the LCD touchscreen and the wide variety of stitches,...
How to Repair a Brother Embroidery Machine
Brother embroidery machines are complex and useful machines that create intricate and beautiful embroidery designs. With an embroidery machine, you can embellish...