Rarely will the cause of a washer not draining properly be a debilitating problem. Usually a draining problem stems from an issue with the power supply, the position of the drain hose or a clog in the drain filter. Fixing these issues in a washer does not require you to have an advanced understanding of the way a washer operates.
Remove the power cord from the extension cord if you are using an extension cord. An extension cord prevents a washer from getting the full amount of power it needs to spin. If the washer does not spin properly, it will not drain as it should.
Move the washer away from the wall and lift up on the rear of the appliance to see if the washer is pinching the drain hose. A drain hose that is pinched is unable to allow water to freely flow through it. Remove the drain hose from where it is being pinched, and push the washer back toward the wall, being careful not to pinch the hose again.
Wait for a few minutes if a "SUD" or "SUDS" error message appears on the front of the display. This error message indicates you have used too much or used the wrong kind of detergent. When this message appears, it means the washer is working on removing the suds and draining. Extra suds delay the draining process.
Pull out on the drain hose if it is deep inside the drain pipe. A drain hose that is stuffed into the drain pipe does not have the proper amount of air flow to allow the washer to drain as it should. Keep the plastic form on the end of the drain hose to facilitate effective draining.
Open the door at the bottom of the front of the appliance by inserting a coin in the opening and pushing on the coin to use it as a lever. Remove any debris from the filter and flip the door closed.
Tips & Warnings
- Many energy-efficient washers call for HE detergent; if you use regular detergent, it may produce high suds.
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