How to Troubleshoot My Keurig Elite

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The Keurig Elite Brewing System is a single-cup beverage brewing system. Its K-cups provide you with the ability to make hot tea, coffee or cocoa, and the addition of ice to your selected beverage creates an iced drink, if you prefer. The system features Quiet-Brew technology, an energy-saving mode and a choice of an 8- or 10-oz. cup size. If your Keurig Elite system malfunctions, attempt to troubleshoot it before resorting to costly repairs or replacement.

How to Troubleshoot My Keurig Elite
(Amanda Miller/Demand Media)

Things You'll Need

  • Fuse
  • Paper clip
  • Dish soap
  • Clean cloth
  • 48 oz. white vinegar
  • Large coffee cup
Step 1

Unplug the Keurig and replug it securely in a working electrical outlet.

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Step 2

Check the circuit breaker or fuse box inside your home. Reset any tripped circuits, or replace any blown fuses.

Amanda Miller/Demand Media
Step 3

Press the Keurig's power button and watch to be sure the power light illuminates. If the light does not come on, there is a problem with your home's electrical system or the machine's internal electrical components.

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Step 1

Unclog the exit needle, if necessary. Take out the K-cup holder assembly and remove the funnel. Poke a straightened paper clip into the needle to remove any clogs. Replace the funnel, and then replace the holder assembly in the Keurig system.

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Step 2

Wash the K-cup holder assembly. Remove it from the brewing system, place it on the top shelf in your dishwasher and wash on the lowest temperature cycle. Alternatively, wash in warm, soapy water and rinse with clean water. Replace the holder assembly in the brewing system once it is clean.

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Step 3

Remove the water reservoir and refill with clean water. Place it back into proper position and brew a cupful of hot water, eliminating the use of a K-cup, to ensure the water system works as it should.

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Step 4

Descale the Keurig Elite brewing system if a red light is present next to the "De-Scale" warning.

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Step 1

Press the handle on the system down tightly once you've put a K-cup into the holder. The lights behind the brew buttons should flash blue to indicate the system is working properly to this point.

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Step 2

Look at the "Add Water" indicator on the control center. Add water to the reservoir if a blue light is shining next to the indicator, then place it back in position.

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Step 3

Press the desired cup size to start brewing a beverage. Contact customer service if the system does not brew or if the blue "Add Water" light is still illuminated.

Amanda Miller/Demand Media
Step 1

Remove the water reservoir, empty any water and refill with undiluted white vinegar. Replace the water reservoir, and do not add a K-cup to the system.

Amanda Miller/Demand Media
Step 2

Set a large coffee cup onto the drip tray plate. Push the button to brew a large cup of coffee, essentially running a vinegar-only cycle.

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Step 3

Dump the hot vinegar into the sink, and repeat the process three times. Allow the brewing system to stay on for four hours after descaling.

Amanda Miller/Demand Media
Step 4

Rinse vinegar from the system after the four-hour period has elapsed. Remove the water reservoir and fill with fresh water.

Amanda Miller/Demand Media
Step 5

Set a large coffee cup onto the drip tray plate and push the button to brew a large cup of coffee, without adding a K-cup. This will run hot water only through the system.

Amanda Miller/Demand Media
Step 6

Pour the hot water out of the coffee cup, and repeat the water-only brewing process until the reservoir is empty.

Amanda Miller/Demand Media

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Tips & Warnings

  • If your Keurig shuts itself off automatically, look at the "Auto Off" light on the LED control center. If the light shines green, the timer feature is enabled. Push the black button to disable.
  • De-scale your Keurig Elite Brewing System every three to six months.
  • Keurig's customer service number is 866-901-2739.

References

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