How to Make Changes to USAA Auto Documents

Reduce paper bills by changing your document preferences online.

USAA auto insurance policy holders can access a range of documents online, including billing statements, insurance identification cards and policy renewal notices. While you cannot change much of the content in your USAA documents aside from your personal contact information, you are able to alter the way information is sent to you by utilizing the insurance company's online function. According to USAA, storing documents online reduces the risk of identity theft, and documents are protected online for up to seven years.

Things You'll Need

• Username and password

Instructions

1. Enter your username and password for your USAA account on the USAA home page.

2. Click on "My Profile" and then "Manage Personal Information." Here, you want to change how your name, marital status, occupation, phone number, e-mail or mailing address appears on your documents. Click "Edit" to change any portion of your profile information, and click "Submit" when finished.

3. Click on the "My Documents" tab on your account home page, and click "Preferences" to change how your auto policy documents are delivered. You can choose between online or paper delivery.

4. Make the desired delivery changes to your auto documents, and click the "Submit" button when finished. Changes to your preferences will not be reflected until the next billing cycle.

References

• USAA Documents Online

Resources

• USAA Login