How to Train Employees for Privacy Policies
You might be a trustworthy business owner, but to assure your customers you need to have a privacy policy they can access easily. In fact, California state law, the Children's Online Privacy Protection Act of 1998 and the Health Insurance Portability and Accountability Act of 1996 make it mandatory for you to do so. Making a privacy policy that's accessible is just one part of the equation --- the other part is training your employees to follow it.
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Instructions
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1
Print a copy of your business's privacy policy and read it in its entirety. Take notes and don't skim. You need to understand the policy so you can explain it to your employees.
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2
Type a paraphrased version of the policy in simple, conversational language. Using your own words allows you to check your comprehension and highlight the main points.
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3
Contact a business lawyer to make sure your paraphrase accurately reflects the original privacy policy. Make changes if necessary.
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4
Type test questions based on the privacy policy. Include example situations that require employees to choose the course of action that best aligns with the privacy policy.
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5
Print a copy of the original privacy policy, your paraphrased version and the test for each employee. Either explain the policy verbally or require every employee to sign his copy of the policy as proof that he received it.
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6
Require every employee to take the test and return it to you. If an employee does poorly on the test, discuss the policy with her again. Type a new test and require her to take it.
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7
Repeat Steps 5 and 6 for every new employee. Test employees at least once a year to make sure they remember how to implement the policy.
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