Can't Log in to "WOW" Until Character Change Is Complete
"World of Warcraft" is a massively multiplayer online role-playing game, or MMORPG, where players take the role of a character who has to defeat monsters and complete quests in the game. When you create a character, you can choose a name, race, class, gender, appearance, faction and realm to make the character as custom as the you want. Blizzard, the company that operates "World of Warcraft," will let players change any of these options for a fee. While the character is undergoing this change, it is locked and unable to be played until the change is complete. If you get an error saying you cannot log in until a character change is complete, it means that your requested change hasn't finished yet or that your account has been compromised.
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Instructions
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If You Requested a Change to Your Character
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Visit the "World of Warcraft" portion of the Battle.net website. Click on the "Services" button at the top of the screen.
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Locate the service you requested on the right side of the page, under the "Character Services" heading. Click on the service you requested.
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Enter the email that your Battle.net account is under and your password. Click "OK" to continue.
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Read the first entry under "Things to Know Before you Start." This will give you the approximate time that it will take the change to complete. If you have already waited longer than the quoted time, contact Blizzard support using the "Support" button at the top of the screen.
If You Did Not Request a Change to Your Character
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Visit the "World of Warcraft" section of the Battle.net website. Click on "Support" at the top of the screen.
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Click on "World of Warcraft" from the list of available games.
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Select "Account Administration" near the bottom of the page.
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Click on "Account Compromise: What to do" on the right side of the screen.
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Select "Step 5" from the list of steps at the top of the screen, then click "Character Re-Customization Support."
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Fill out the form on the next screen. It will ask for your name, email, "World of Warcraft" account name, character name and realm. The describe the login issue, including the fact that you didn't authorize any changes, into the "Description" box. Click "Submit," and when a Blizzard employee looks into the issue, he will contact your through the email account that you entered.
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