How to Return a Gift to Target
Holidays, birthdays and special occasions are often celebrated through gift-giving. Unfortunately, there are occasions when a gift, however well intentioned, does not match the receiver's interest. In those cases, it is economical to return the gift for something more suitable. This process can often be daunting, with long lines and specific return policies. Returning items at Target does not have to be exhausting if you follow its policy. Whether you are returning in-store or online, the process is simple if you follow a few basic steps.
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Instructions
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Target In-Store Returns
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Find the receipt. With no receipt, Target will not allow you to return the item. However, if the gift-giver is willing, the item may be looked up by the credit card used to purchase the item.
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Ensure that you have all of the item's packaging and accessories before going to the store. Target states that this is necessary to return any items.
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Bring your gift receipt with the item to the guest services area. Target states that you will have 90 days to return an item from the time it was purchased. Certain electronic items, such as video games or CDs, cannot be returned if opened and may only be exchanged. Target states that holiday and clearance items are refunded at the current clearance price.
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Obtain the refund in the form of a gift card. According to Target, all gift recipients who return an item will be issued a gift card for the amount of the item.
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Return an item from the gift registry. The process is easier, especially if the item was registered on your gift registry. Target states that you must simply bring the gift receipt to the guest services area. If you do not have the receipt, you may print out the "Gift Purchase Log," which may be used in lieu of the gift receipt.
Target.com Online Returns
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Returning gifts to Target.com is an easy process. Refer to the Target.com online returns center. There is a page dedicated to returning gifts online.
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Enter your order number from the packing slip. Target tells you to contact online customer service at 1-800-591-3869 if you are missing the packing slip. If you need to go this route, you will need the name, e-mail address and phone number of the gift giver. Customer service can then look up the order number for you.
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Return online orders within the 90-day window. Target.com has a 90-day return policy, the same as the store. The other stipulations, such as items being unopened, are the same as the in-store return policy.
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Use the online return center at Target.com to prepare a shipping label for your return. The return center will take you step-by-step through the process. According to Target.com, return items over 150 pounds should be coordinated through Target.com online guest services.
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Tips & Warnings
If you do not have a gift receipt, you can gently ask the gift-giver for one.
Target states that they will not inform the gift giver of your online return.
Target.com gift recipients will be given a Target.com gift card to be used for future purchase.
At Target.com, the cost of shipping will be deducted from the return.
Some items are subject to a 15 percent restocking fee.
References
Resources
- Photo Credit business and christmas gifts image by Yury Shirokov from Fotolia.com online buying image by Suprijono Suharjoto from Fotolia.com
