How To Report a Streetlight Problem

Reporting a streetlight problem can be done online.

If you can't stand the flickering of the streetlight across the road or if weeks have passed without the dead lightbulb in the light down the street being changed, it is time to report a streetlight problem to the proper authorities. The department that manages streetlights varies from city to city, but you can safely assume either your city or the power department is responsible. With the use of your computer you can report a streetlight problem in minutes.

Instructions

Electric Company

1. Visit the electric company's website and look for the button labeled "Streetlight Form" or "Report Streetlight Outage." Click the button.

2. Select the type of problem you are experiencing with the streetlight. A few common problems are the streetlight's not coming on at night, its staying on during the day and the light's flickering. If the problem is not listed, type it into the empty box labeled "Other."

3. Type the remaining necessary information into the form. Most forms ask for the nearest address to the problem streetlight, including the city and state, and your contact information: name, address, email address and phone number. Press "Send" or "Next" to submit your information.

City

1. Visit your city's website and click on the link for the street department. Often you will be redirected to another page with the department's phone number and duties within the community.

2. Find the department's phone number and read the department's duties to ensure it is responsible for maintaining streetlights.

3. Call the department and report the problem with the streetlight. You will need to include the nearest address to the streetlight with a problem. If the street department is unable to assist you, it should be able to redirect you to the proper department.

Tips & Warnings

• Every report form is different; you may need to select the style of the streetlight while filling out the form.

References

• First Energy Corp: Report Streetlight Outage
• PG&E: Report a Street Light Outage or Problem
• Consumers Energy: Streetlight Problem
• City of Brookings: FAQs Engineering
• ComEd: Help us keep up with Street Light Maintenance