How to Create a Spam Folder & Delete Spam Messages in Trend Micro
Trend Micro, in its efforts to offer virus protection for clients and servers, provides a method of blocking malicious email messages that may be phishing attempts or contain other harmful attacks on your system. Trend Micro offers this feature in two of its programs: ScanMail for Exchange and Worry-Free Business Security. When you enable this part of the program, it creates a separate "Spam Mail" folder into which all spam messages get filtered and deleted.
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Instructions
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Worry-Free Business Security
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1
Log into the Worry-Free Business Security console.
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2
Select the "Security Settings" section. Click on the "Messaging Security Agent" icon and select the "Configure" option.
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3
Go to the "Operations" section and then "Spam Maintenance." Click to place a checkmark in the "Enable End User Quarantine Tool" checkbox.
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4
Select the "Create Spam Folder and Delete Spam Messages" option under the quarantine settings section. Click "OK" to any browser messages that may appear.
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5
Open the user's mailbox to confirm that a "Spam" folder appears.
ScanMail for Exchange
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6
Log into the ScanMail for Exchange control panel.
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7
Select the "Administration" section and click "Spam Maintenance."
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8
Click the "Create Spam Folder and Delete Spam Messages" option, then click "OK" to any confirmation or warning messages that appear. Wait for the process to finish.
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9
Open your mailbox to confirm that Trend Micro has created the "Spam Mail" folder.
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