How to Add Minutes to a T-Mobile Pay to Go Phone
T-Mobile is a United States cellular telephone company that operates as a division of Germany's Deutsch Telekom. The company provides a variety of cell phone service to its customers, including pay-as-you-go telephone plans. If you are an existing pay-as-you-go T-Mobile customer and are getting low on your minutes, following simple steps can easily recharge your cell phone.
Instructions
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Locate your T-Mobile telephone number. Before contacting T-Mobile, you must know your prepaid telephone number. It is essential to have the correct phone number before contacting T-Mobile, so that your new minutes are added to the correct account. Have your debit or credit card on hand, as you will be required to provide its information in order to purchase more minutes.
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Contact T-Mobile. Contact T-Mobile through its Internet website or customer service department. To start the reactivation process, you must provide the website or customer service agent with you ten-digit T-Mobile telephone number.
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Select a prepaid plan or know the number of minutes you wish to buy. T-Mobile offers its pay-as-you-go customers a variety of payment plans. Knowing the different plans can help the recharging process go more quickly. Prepaid calling plans may allow you to save money without signing a one- or two-year contract. After you have selected the plan that is best for you, you will be required to provide T-Mobile with your debit or credit card information.
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Receive the confirmation text. Once you have authorized your credit card to be charged, a confirmation text will be sent to your telephone or handheld device informing you of your updated balance. T-Mobile reports that your new minutes are available for use immediately after your payment has been accepted.
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Tips & Warnings
Prepaid T-Mobile cards can also be purchased from stores such as pharmacy and outlet stores. Use T-Mobile's store locater to determine the closest minute refilling station. (See Resources.)
If you are having trouble adding minutes to your account through the company's website, contact customer service or a T-Mobile outlet store. This will ensure that minutes will be added to your account quickly.
References
Resources
- Photo Credit Cell phone image by Elzbieta Sekowska from Fotolia.com