How to Follow Up on Your Amazon Order
Amazon began in 1995 as a website dedicated to selling books. Within 30 days the garage-based operation had shipped titles to all 50 states and 45 countries. In addition to books, Amazon now sells products ranging from food to movies to computers and more. All orders can be tracked online, from shipment to delivery, through Amazon's website.
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Instructions
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Navigate to the Amazon website at amazon.com. Click on "Your Account" in the upper right hand corner of the page. Enter your email address and password, then click "Sign In" to access your order information. If you cannot access your online account, call Amazon's customer service number at 866-216-1072.
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View, change and track orders by clicking the yellow "Your orders" arrow on the account information page. Clicking this arrow will open a Web page that shows all recently placed orders.
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Click on an order to view its details. If you do not see the order you want to track, use the "Show" box on the upper left side of the page to select another date range and view older orders.
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Review the order information. The order details include the estimated or actual shipping and delivery dates, tracking information, price and order number. You also have the ability to return the item from this screen.
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References
Resources
- Photo Credit books image by Tadija Savic from Fotolia.com
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Comments
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Yes that's the way it should work. Today I'm having a problem where when I follow these steps it only says the number of orders that were placed but does not give specifics about many of the orders. It used to give specifics for all the orders and I wonder what changed.
