Backup Exec Crashes When Trying to Use Mapped Network Drives
Backup Exec, produced by Symantec, gives users and network administrators alike peace of mind by backing up and safeguarding priceless data. Within the network environment, mapped network drives are almost always employed for users on the network to access local network resources. By design, Backup Exec does not support backing up mapped network drives because these are only pointers to actual data locations, not the locations themselves. Further, if a backup includes mapped network drives, these locations do not exist when there are no users logged in and the backup will fail.
Other People Are Reading
Instructions
-
Networks With Servers
-
1
On the workstations, remove any mapped network drives as locations from any existing backup on workstations. Back up only the C:\ drive or the local drive for each workstation, because the data physically resides on the server.
-
2
On the server, set the backup to include the physical locations of the folders that are mapped for the users. For example, if a user accesses the "S:\QuickbooksData\Quickbooks" drive on their workstation and the physical location of that folder on the server is "D:\Data\Quickbooks," make sure that location is included in Backup Exec on the server as a location to be backed up.
-
-
3
After making the changes, verify the backup completes successfully.
Networks with Network Attached Storage Devices
-
4
In order to back up data stored on a NAS, you will need to purchase and install an "Agent for Windows Systems" license on the PC or server running Backup Exec. Follow the vendor's instructions on how to accomplish this. Once it is installed, proceed to Step 2.
-
5
Assign the NAS a static IP address if you have not already done so prior to adding it in "User Defined Selections."
-
6
Add the NAS as a backup location using the "User Defined Selections" feature in Backup Exec. To add, open Backup Exec, then click the "Backup" tab. In the task pane under the "View by Resource" tab, right-click "User Defined Selection," and then click "Manage User Defined Selections." In the "User Defined Selections" window, type the IP address of the NAS and the name of the folder share you would like to back up. Your NAS will appear under "User Defined Selections" when expanded as a backup location available to be backed up.
-
7
After making the changes, verify that the backup completes successfully.
-
1
References
- Photo Credit deleting data image by dinostock from Fotolia.com
