If you purchased your USB model direct from Vodafone, the modem probably still has a lock on it. This lock prevents you from using other networks. Only Vodafone can charge you for the services you use on the modem. If you want to use your USB modem on another network, you must first contact Vodafone. Even though some third-party websites and companies have unlocking software, contacting Vodafone is the safest and least expensive way to unlock your modem.
Things You'll Need
- Proof of contract
Locate your Vodafone USB modem's receipt and proof of contract. Contact your service provider by telephone. Inform the representative that you would like to unlock your modem.
Provide the representative with your personal information. This includes your full name, address, modem contract number and modem identification number, if applicable.
Pay any fees associated with unlocking the modem. You can have the representative add the fee to your current bill. If you plan to leave your contract, you might have to pay an early termination fee.
Ask the representative to send you a document regarding your USB device. You should keep this documentation for your records, in case any other problems occur.
Tips & Warnings
- If you plan to use your modem with another service provider, you will need to have it activated.
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