How to Create a Plumbing Service Agreement
Anyone who has experienced a plumbing emergency over a weekend or during a holiday knows how difficult it is to find reliable plumbing services. Plumbing service agreements are arrangements made with commercial or residential customers to provide periodic inspections of plumbing and discounted rates on future services rendered. The service agreement provides assurance to customers that their future plumbing problems will be given priority in the work schedule and that they will receive favorable service fees. Some states regulate the content of plumbing service agreements and how such agreements are formed.
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Instructions
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Determine what services will be covered by the agreement. Decide if you will require the customer to schedule an annual inspection at a fee, what the discount will be if repairs are necessary and how long the agreement will last. Consult with other plumbing technicians to get an opinion on what should be in the agreement.
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Hire an attorney to draft or review your agreement. State law differs regarding what must be included in a service agreement. An attorney can advise you as to what terms can be legally included in the plumbing service contract.
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Write the plumbing service agreement. Ensure that the agreement has clauses to cover pricing, inspections, priority service for emergency repairs and an explanation of discounts for services. Have duplicates of the agreement prepared so that you can present them to potential customers.
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Tips & Warnings
Offer your service agreement after repairing someone's plumbing. People are more likely to recognize the need for a service agreement after undergoing a major repair.
Some states impose insurance requirements based on the length of a service agreement. Check state law to ensure that your plumbing service agreements comply with all requirements.
References
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