How to Create User Manuals

Creating user manuals can be challenging if you don't have a formula to get the job done.

A user manual is a technical communication written to assist people with learning or using a particular program or device. Creating user manuals can be challenging if you do not have a formula to get the job done. To start the process think of what the user manual should accomplish for the reader. Keep it short and simple so it won't be tedious for the user to comprehend and understand the steps they must take to learn the new program.

Instructions

How To Create User Manuals

1. Write in layman terms instead of using terminology your readers may not understand. The general contents of a user manual are the cover page, title page, preface, contents, how to information, a troubleshooting section, resources, contact information and for larger documents a glossary or index. Keep technical language to a minimum but if you have to use it explain it briefly. Explain the how to information in step-by-step details making the manual interesting and user friendly. Think of how your readers will use it when writing the instructions.

2. Make it plain and easy to follow with lots of illustrations such as screen shots. To make the creating process easier you can use online software such as Abracadabra Solutions and Snagit which help create snapshots of screenshots. Or purchase software with a variety of templates where you just fill in your information and print. Use fonts that are visible and can be read clearly. Focus on writing about problems and the solutions to fix them. Repeat information if necessary and explain what certain functions do and how they work. Color can highlight important key terms and symbols bring attention to specific actions to take. A trouble shooting guide added in the back is a nice tool.

3. Print out your manual and pass out copies to your family, friends or a focus group to see if it really works for users. Have them use it and give you feedback as to whether it was easy or difficult to use. Ask them what they like about it and what they do not like. Be prepared for some constructive criticism and take notes to make any necessary changes to improve the quality of your work. Save your manual on a CD as a backup for updating and editing.

References

• Abracadabra Solutions: How to Create A Technical Manual
• Tech Trax: Creating a User Manual
• Stack Overflow: Tips to Create a Useful User Manual