Things You'll Need:
- Insurance
- Pens
- Pens
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Step 1
Check for damaged or missing items during delivery of your household goods.
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Step 2
Note damaged or lost items on the mover's inventory sheet, giving detailed descriptions of the loss in writing; save packing materials in case of questions.
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Step 3
Be aware of your mover's liability limits on damaged or lost goods, based on the amount of your insurance protection for the move.
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Step 4
File a loss and damage claim against your mover within nine months after your goods are delivered.
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Step 5
Make sure the mover acknowledges receipt of your claim within 30 days and denies or settles your claim within 120 days.
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Step 6
Accept or reject the mover's claim denial or settlement offer.
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Step 7
Contact the American Moving and Storage Association regarding arbitration of disputes, if you are not satisfied with the mover's claim settlement.










