How to Make Claims Against a Moving Company for Damages

By eHow Personal Finance Editor

Rate: (2 Ratings)

If your household goods are damaged or lost during a move, consider filing a claim against your mover for the losses.

Instructions

Difficulty: Moderately challenging

Things You’ll Need:

  • Insurance
  • Pens

Step1
Check for damaged or missing items during delivery of your household goods.
Step2
Note damaged or lost items on the mover's inventory sheet, giving detailed descriptions of the loss in writing; save packing materials in case of questions.
Step3
Be aware of your mover's liability limits on damaged or lost goods, based on the amount of your insurance protection for the move.
Step4
File a loss and damage claim against your mover within nine months after your goods are delivered.
Step5
Make sure the mover acknowledges receipt of your claim within 30 days and denies or settles your claim within 120 days.
Step6
Accept or reject the mover's claim denial or settlement offer.
Step7
Contact the American Moving and Storage Association regarding arbitration of disputes, if you are not satisfied with the mover's claim settlement.

Tips & Warnings

  • Although the mover assumes minimal liability on your household goods (60 cents per pound), consider purchasing additional liability insurance through your moving company or an insurance company.
  • A moving company's limited liability on your household goods will not cover replacement costs of lost or damaged items.

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eHow Article:  How to Make Claims Against a Moving Company for Damages

eHow Personal Finance Editor

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