How to Manage My Bank of America Account

Bank of America offers personal, small business and corporate/institutional accounts. They provide many options for managing your accounts. Some account management services are available 24 hours a day while others have limited hours of operation. Bank of America provides privacy and security wherever you decide to manage your accounts.

Instructions

    • 1

      Contact the bank at their toll-free number. Customer service personnel can provide answers to questions about accounts and make transfers.

    • 2

      Enroll in online banking. Online banking is done through the Bank of America website. Customers can track balances, monitor activity, pay bills and transfer money. Investments and other services can be managed through this service.

    • 3

      Use mobile banking. Mobile banking works through your cell phone's web browser. This service provides the same services as online banking.

    • 4

      Visit a Bank of America branch for in-person account-management services. You can manage all of your accounts including mortgages, loans and credit cards.

    • 5

      Use a Bank of America ATM. ATMs are open 24 hours a day and provide drive-up or walk-up services. ATMs accept check or cash deposits, and also offer balance inquiries, money transfers and withdrawals.

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