How to Turn Off Call Forwarding on Envy

The LG EnV is a Verizon phone that includes a call forwarding feature. This feature allows you to redirect incoming calls to another number, such as a home or office phone's. However, be aware that your EnV will not ring or receive calls until you deactivate call forwarding. You can disable the call forwarding feature simply by using your phone's keypad.

Instructions

    • 1

      Turn on your EnV and use the keypad to type *73.

    • 2

      Press the "Send" button. You will receive a confirmation message or tone when call forwarding has been disabled.

    • 3

      Press "End."

Tips & Warnings

  • If you are not able to deactivate call forwarding from your keypad, call Verizon Customer Service at 1-800-922-0204 for assistance.

  • To confirm whether you have the call forwarding service on your phone, sign into your My Verizon account, select "My Plan" from the menu and choose "Add/change features."

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