How to Troubleshoot a Gateway 450ROG Screen that Won't Turn On

The Gateway 450ROG is a PC notebook with standard features and is designed to be user friendly when something goes wrong. There might be several reasons why it appears like your screen is not on, including the machine's power connection and the screen's brightness setting. The computer might also be in "sleep" or "hibernate" mode, which it will automatically switch to when you have not used it for a few minutes. Take a few easy troubleshooting steps to determine if any of these are the causes of the problem.

Instructions

    • 1

      Make sure the machine has power. The battery might be dead, so connect your notebook to the AC power adapter and plug the adapter into a working AC outlet. If you have a power strip or surge protector, make sure it is on. If you are having trouble with battery power, recharge it if it has been fully discharged or replace it if necessary.

    • 2

      Check to make sure the computer is not in "sleep" or "hibernate" mode. Press a key or the touchpad and wait for it to respond. Try pressing the power button.

    • 3

      Make sure that you fully engage the power button. You should press and hold the button for at least half a second but no more than three seconds for the machine to power on.

    • 4

      Adjust the screen's display brightness because it may be too dark. Press and hold the "FN" key and press the key with the icon to increase brightness. This icon looks like an "up" arrow and a picture of the sun.

Tips & Warnings

  • If none of these simple troubleshooting tasks fix the problem, contact Gateway customer support. You may need to have your notebook serviced.

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