How to Troubleshoot an Alltel QuickLink Mobile
Alltel's wireless Internet service uses the same towers as its cell phone devices, but making an Internet connection is more complicated than a phone call. Users connect external PC cards or USB dongles to ports on the computer, which helps to get a signal. The QuickLink Mobile software is what helps the Internet card communicate with the operating system. A successful wireless Internet connection rivals other broadband services, but a troublesome connection might inhibit your Internet speeds. If that is the case, you can perform a few tasks to troubleshoot QuickLink Mobile.
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Instructions
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1
Open QuickLink Mobile. Click "Tools."
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2
Select "Refresh Networks." Verify that QuickLink Mobile is connected to a network, indicated in bold letters under the "Wireless Networks" section.
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Select "Test WWAN Device" from the "Tools" menu. Verify the information in the "Test Results" dialog box. The "Results" section should read "Test Successful."
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4
Select "Run Wizard" from the "Tools" menu. Follow the instructions to reconfigure QuickLink Mobile to the wireless Internet card.
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Select "Activation" from the "Tools" menu. Wait while QuickLink Mobile reprograms the phone number, MIN and SID to the wireless Internet card.
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Tips & Warnings
Navigate to Alltel's software download website (or see the link in the resources section) to get the latest QuickLink Mobile software.
Navigate to SpeedTest.net (see resources) to perform a test. At the conclusion of the test, the website will display "ISP Average" in the top left corner. Your troublesome experience using Alltel's Internet service with QuickLink Mobile might be the norm.
References
Resources
- Photo Credit cell phone tower image by Aaron Kohr from Fotolia.com
