How to Fix a Toshiba DMI

Use the DMI update utility to fix the DMI code on a Toshiba.

A common issue with Toshiba laptops is that they are programmed with the incorrect Desktop Management Interface (DMI) code. The DMI code is programmed into each motherboard so that when a restore disk is used, it recognizes the motherboard and restores the system to its full state. Without the proper DMI code installed, the restore disk does not see the motherboard as being the correct one that the restore disk was designed to service.

Things You'll Need

• Toshiba DMI utility disk

Instructions

1. Insert the Toshiba DMI Update Utility disk into the disk drive. This file must be downloaded from Toshiba's website and burned to a disk.

2. Reboot the computer and start up from the burned disk. Different models use different hot keys to select the optical drive as the startup disk. Common keys are "Esc," "F8," "F10" and "F12."

3. Enter the DMI code found on the bottom of the laptop computer.

4. Press the "Enter" key to program the code into the motherboard.

5. Remove the disk and restart the computer.

Tips & Warnings

• The DMI code has built-in error checking. If an incorrect code is entered, you will be notified before any changes are made to the computer.

Resources

• Toshiba Notebook PC DMI Update Utility