How to Correct a Verizon 411 Listing

Verizon's 411 information service allows callers to dial 411 from their phones to access phone number information for white pages and yellow pages listings. The information service available from dialing Verizon 411 pulls information from the public listings made available to people in the white pages and yellow pages directory books provided by their phone company. Changing a Verizon 411 listing will require you to contact your telephone provider.

Things You'll Need

• Recent copy of telephone billing statement

Instructions

Contact Phone Company

1. Locate the customer service number on your recent telephone service bill and dial it.

2. Follow the menu prompts to speak to a customer service representative.

3. Provide your account number and any other information that the representative requests to verify your identity as the account holder.

4. Explain to the representative that you would like to change your 411 listing information and provide the updated information to the representative.

Change Online Information

1. Search for your own information on 411.com.

2. Click on "Is this you? Edit," located next to the business or individual name.

3. Fill out the registration fields to create a 411.com account.

4. Edit the listing information as necessary and save it once you have registered an account and verified your identity.

5. Search for your name again to verify that the listing changes were saved.

References

• 411.com: Help