How to Change a Password for BMW Assist

BMW Assist is an onboard telematics service built-in to most BMWs produced in 2005 and after. The system automatically turns on when your BMW is involved in an accident, or you can activate the system manually from a button located near the interior lights. Using the car's built-in microphone and speakers, BMW Assist operators will contact and interact with you once you provide the password that verifies your identity. Changing this password is a straightforward process that will require you to send a copy of your registration to prove ownership, as the telematics system is tied to each BMW's vehicle identification number.

Things You'll Need

• Vehicle registration

Instructions

1. Call BMW Assist at 1-888-333-6118 (as of November 2010). Wait to speak with a representative.

2. Explain to the representative that you would like to change your BMW Assist password.

3. Provide your new password to the representative.

4. Fax a copy of your car's registration to the fax number that the BMW Assist representative will provide.

5. Activate BMW Assist in your BMW and give the representative your new password to verify the password change.

References

• BMW USA: BMW Assist Safety and Conveniences Services
• BMW USA: Privacy Policy for BMW Assist