How to Change a Password for BMW Assist

BMW Assist is an onboard telematics service built-in to most BMWs produced in 2005 and after. The system automatically turns on when your BMW is involved in an accident, or you can activate the system manually from a button located near the interior lights. Using the car's built-in microphone and speakers, BMW Assist operators will contact and interact with you once you provide the password that verifies your identity. Changing this password is a straightforward process that will require you to send a copy of your registration to prove ownership, as the telematics system is tied to each BMW's vehicle identification number.

Things You'll Need

  • Vehicle registration
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Instructions

    • 1

      Call BMW Assist at 1-888-333-6118 (as of November 2010). Wait to speak with a representative.

    • 2

      Explain to the representative that you would like to change your BMW Assist password.

    • 3

      Provide your new password to the representative.

    • 4

      Fax a copy of your car's registration to the fax number that the BMW Assist representative will provide.

    • 5

      Activate BMW Assist in your BMW and give the representative your new password to verify the password change.

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