Today's world is so technology-focused we can sometimes feel overwhelmed when we encounter a problem. If we can't immediately fix the issue, it can leave us feeling frustrated and helpless. Luckily, many companies offer support to help fix these problems. Microsoft offers free customer support for many of its products, including Windows operating systems, Microsoft Office applications, Xbox and Zune. You can call Microsoft's support phone number for service from 5 am to 9 pm Monday through Friday and from 6 am to 3 pm on weekends.
Things You'll Need
Calling Microsoft Customer Service
Consider all aspects of your problem. Prepare to tell the customer service representative any relevant details, e.g., the make and model of your computer and your operating system version: Windows 7, Vista or XP.
Call Microsoft. Dial the following number: 1-800-Microsoft (642-7676) or dial their TTY number: 1-800-892-5234.
Speak to the customer service representative, who will try to solve your problem over the phone. Listen to the representative's advice; if they can't help, they'll provide assistance regarding the best way to resolve your problem.
Tips & Warnings
- There are many solutions to common problems listed in the support section of Microsoft's website. It is helpful to check this before calling.
- The Microsoft support phone number is only for general questions. The representative may ask you to contact your computer manufacturer, a Microsoft store, or Xbox or Zune online to get the most specific, accurate answer to your question.
- Photo Credit sot/Photodisc/Getty Images
What Is the Number for Xbox Support?
Microsoft offers two ways to reach the Xbox support team by phone: You can call 800-4MY-XBOX and wait on hold, or you...
Customer Service Standard Operating Procedures
The basics of customer service extend to face-to-face, phone and Internet sales. Every business should have a set of standard operating procedures...
How to Get an Xbox 360 Fixed for Free by Microsoft
It's something every Xbox 360 owner dreads. You are ready to take on some aliens in Halo 3, only to discover that...
How to Make a Tech Support Call to Your ISP
Making tech support calls can be frustrating and time-consuming, and sometimes completely fruitless. To get the most help for problems with your...
How to Get Microsoft Word for Free
Microsoft Word is a program used almost universally by people both at work and home for creating documents on their PC. If...
How to Insert a Call-out on a Microsoft PowerPoint 2007 Slide
When you are creating a presentation in Microsoft PowerPoint, you may find inserting a call-out to be a useful feature. A call-out...
How to Get Free Microsoft Virus Protection
Virus protection is essential; using an Inter-connected PC without virus protection opens you up to having private information, such as credit card...
Things You Can Do With Microsoft Excel
Microsoft Excel can be used to calculate home budgets, to create formulas, to make tables and to form charts. Use Microsoft Excel...